Docs
Practical, step-by-step guides for setting up and running Glassbreak — from your first login to quorum-approved secrets and company-wide SSO.
Getting started
Create your account, protect it, and bring your team in.
Create your account and protect itSign up, verify your email, set up multi-factor authentication, and — most importantly — save the recovery kit that protects your encrypted data.Set up your first team and invite membersCreate an organization and team, understand responders vs recipients, assign roles, and invite teammates — including what the free tier includes.
Emergency response
Contacts, escalation, sending alerts, and practising for the real thing.
Emergency contacts and groupsAdd end-to-end encrypted emergency contacts, import them from CSV, organize them into groups for alerting, and keep them healthy over time.Escalation rules and call treesBuild tiered escalation rules so unacknowledged alerts automatically widen to more channels, and understand what happens when nobody responds.Sending an emergency messageCompose and send a multi-channel alert over SMS, email, voice, and push, then track per-recipient delivery and acknowledgment in real time.Playbooks and recovery plansAuthor step-by-step crisis playbooks and recovery plans, attach the secrets each step needs, and execute them as tracked runs during an incident.Running drills and tabletop exercisesSchedule recurring drills that fire automatically, practise your playbooks safely, and run guided tabletop exercises with auditor-ready reports.
Secrets
Store credentials that no single person — and no server — can read alone.
Administration
Single sign-on, plans, and billing.
Set up single sign-on (OIDC)Connect your identity provider with OpenID Connect on the Business plan and above — and understand why SSO users still set one Glassbreak credential.Billing and plansHow Glassbreak's responder-seat pricing works across Free, Team, Business, and Enterprise, what the 30-day trial covers, and managing your subscription.