For DevOps & SRE

Break-glass for the moments your primary stack can't reach.

Independent multi-cloud. Quorum-protected team secrets. Audit log per access. SSO-independent auth. Designed for the day your vault, IdP, or on-call rotation is part of the outage.

10
Outage / recovery scenarios mapped
2+1
Independent compute clouds (Fly.io planned)
0
Shared SPOFs with your primary stack
T-of-N
Quorum protection on team secrets

The problem

Your vault is down. Your SSO is unreachable. Your on-call paged out through a service that is itself degraded. Infrastructure secrets, root credentials, and recovery procedures are scattered across tools that may themselves be part of the outage — and the recovery instructions for those tools are in those tools. When everything depends on something that depends on everything, you need a backup that is truly independent.

What Glassbreak gives you, by scenario

Each card pairs a real-world failure mode with the concrete mechanism Glassbreak offers for it. Grouped by the kind of pressure you are under when you reach for it.

When the primary stack is the outage3 scenarios

HashiCorp Vault / Secrets Manager unreachable

The pressure

Your primary secret store is down (or its dependencies are: Consul, KMS, an IAM regional issue). The recovery credentials live in the very system that is down.

What Glassbreak does

Glassbreak holds a separate, encrypted, quorum-protected copy of the root-tier credentials needed to recover. AES-256 on-device + RSA-4096 + ML-KEM-1024 hybrid wrap; no Glassbreak operator can read them.

Cloud region or provider degraded

The pressure

Your primary cloud is partially down (us-east-1 having a bad day, control plane unreachable but data plane up). Your runbook is in a wiki on the same cloud.

What Glassbreak does

Independent multi-cloud architecture (AWS + Scaleway live, Fly.io planned). Each vertical has its own database. A regional or whole-provider outage does not take down Glassbreak.

Primary on-call unreachable

The pressure

PagerDuty paged the on-call, no response. Backup on-call is on holiday. Tertiary list lives in a Notion page nobody bookmarked.

What Glassbreak does

Escalation chains live in Glassbreak and trigger automatically when the primary acknowledgement window expires. SMS + email + push in parallel. Every page logged with delivery receipt.

When auth is unreachable2 scenarios

SSO / IdP outage

The pressure

Okta / Entra ID is degraded, no one can log into the prod-admin tools. Your "break-glass" account creds are in 1Password, which authenticates through the same IdP.

What Glassbreak does

Glassbreak has independent authentication: argon2id passwords + TOTP / WebAuthn / recovery codes. No federated IdP dependency. Designed for the day the IdP is the problem.

On-call lost their phone / hardware key

The pressure

Lost device, no second factor. Reissuing tokens through normal channels takes hours. You need a one-shot access path right now.

What Glassbreak does

Per-team quorum-based recovery flow: T-of-N approvers re-enrol the lost factor via the Shamir-split recovery key. Every step logged.

When audit comes asking2 scenarios

Auditor wants a defensible access log

The pressure

"Show me every time anyone touched the production database root user in the last 12 months, with timestamps, requester, approver, business reason." The wiki is not enough.

What Glassbreak does

Per-secret immutable access log. Each access carries: requester, approvers (T of N), reason, timestamp, IP / device. Exportable CSV / JSON for the auditor.

Post-incident forensics

The pressure

Something broke. Was a credential used outside its approved window? Did anyone touch the cert authority? You need an answer in minutes.

What Glassbreak does

Cryptographic-integrity audit log. Every approval, grant, decryption-request gets a tamper-evident record. Time-bounded queries surface anything out-of-window.

When a customer demands quorum control3 scenarios

Customer demands T-of-N approval on their prod creds

The pressure

Enterprise customer wants their hosted prod-admin secrets accessible only via multi-party approval. No single engineer (yours or theirs) can pull the key alone.

What Glassbreak does

Shamir Secret Sharing over GF(2^8) with the DB CHECK enforcing (T≥2, N≥T) team mode. Approvers decrypt their share locally; the platform never holds a usable key.

EU customer demands EU-only data residency

The pressure

Customer is subject to GDPR + Schrems II concerns. They will not store their break-glass secrets anywhere that touches US infrastructure.

What Glassbreak does

glassbreak.cloud vertical is end-to-end EU-pure (registrar in EU, DNS in EU, compute in fr-par, DB in fr-par, CDN bypassed). The customer can route exclusively through it.

Integration with existing IR / SIEM workflow

The pressure

Security team wants every Glassbreak access event to flow to their SIEM. Compliance wants periodic export. Engineering wants webhook hooks.

What Glassbreak does

Audit log is API-readable. Webhook-on-approval is on the Premium roadmap. SAML / SSO integration is on Premium. Bring-your-own logging endpoint via the export API.

Why the architecture matters

Anything you bolt on top of your existing stack inherits that stack's failure modes. Glassbreak runs separately on purpose.

Independent of YOUR stack

Glassbreak does not run on your cloud, does not share your DNS provider, does not authenticate through your IdP. By construction, your outage is not Glassbreak's outage.

Zero-knowledge by design

AES-256 + RSA-4096 + ML-KEM-1024 hybrid encryption on-device. Glassbreak operators cannot read your secrets even with full database access on every vertical.

Quorum-protected team secrets

T-of-N Shamir split with the DB CHECK enforcing (T≥2). No server-held extra share, no escrow, no per-secret service key. Below threshold, the shares are zero-information.

Audit log per access, not per session

Every credential read produces its own log row with requester, approvers, reason, time. SOC 2 CC6, ISO 27001 A.5.15, NIST CSF Govern + Protect all read cleanly off it.

Multi-cloud, sticky-cookie routed

api.glassbreak.io rides AWS Lambda + Scaleway Functions; failover is transparent. Sticky cookie pins each session to one vertical for read-your-writes consistency.

No vendor lock to one cloud

Each vertical owns its own database (Neon on AWS, Scaleway SDB on Scaleway). If one provider degrades or you part ways with them, the other vertical keeps you running.

Run it as part of your DR plan

Free tier: one team, five members. Enough to validate the recovery flow against a real production credential before the next BCP audit.

Glassbreak is a break-glass platform, not a replacement for your primary secrets store. Run both — Glassbreak as the layer that survives the day your primary cannot reach itself.

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